Patent US11271885B2: Message generation using organizational data

https://patents.google.com/patent/US11271885B2/en

Techniques of electronic message generation using organizational data are disclosed herein. One example technique includes recognizing a contact a user previously communicated with in an input to an address field of a draft email in the email client. The technique can then include determining whether the input also contains a preset keyword or key phrase indicating an intention of the user to send the draft email to a related entity of the contact. In response to determining that the input also contains a preset keyword or key phrase, the technique includes querying a relationship map corresponding to the contact for an identity and email address of the related entity of the contact and surface the identity and email address in the email client as a suggested destination address for selection by the user.

David HarrisComment